NotebookLM
first half alone, up over 50% YoY, indicating massive digital engagement.
beauty searches on TikTok in the
6.5billion
(+23% YoY)
in Zelle®transactions
$130 billion
of total sales were digitally-enabled
65%
A record
twice as fast as the overall market.
low teens
Online channels grew in the
digital logins (+17% YoY)
4.0 billion
E-commerce now accounts for almost total sales.
active digital banking users
(+1.9M YoY)
of
29%
49 million
E-commerce metrics, H1 2025
Digital metrics, Q1 2025
L'Oreal has successfully pivoted to a digital-first commerce model, capturing growth in the fastest- growing channel.
BofA has built a powerful digital platform that now handles the majority of customer interactions and sales, driving efficiency and engagement.
L'Oréal: Mastering Digital Commerce
L'OREAL
Bank of America: Engineering Digital Trust
BAHS CFANESCA
Digitizing the Customer Relationship